Our products are vintage movie collectibles. Therefore, special care is taken to protect them: boxes are amply sized and your items are well-protected.
Delivery mode and follow-up
We deliver everything direct to your home by LA POSTE. If you are not home when the courier comes to deliver your parcel, they will leave a calling card with their contact details so delivery can be re-arranged.
MAVAIS GENRES will send you a confirmation email when your goods are ready to be delivered. You can also check your order status by signing into Your Account and selecting History and details of my orders.
When merchandise is in stock, your order will usually be delivered to your door within 2 to 3 working days in France, 4 to 7 working days in other countries, after approving your order.
Some specific items have longer delivery delays, which are detailed in their description. In case your order contains both available items AND not immediately available items, we will send the order once all items are in our warehouse.
if you are paying by check (for French customers only) or by settlement transfer, your order will be only shipped after payment reception in full.
Please note that delivery delays are purely informative. In case your order has not arrived after 14 days and you have checked your account online, please contact us immediately. Our team will do everything possible to solve the case.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
Standard Shipping fees, depending on delivery address:
- to CONTINENTAL FRANCE ("France Métropolitaine") : 8€ all taxes included (Free shipping for 150€ or more) or 10€ if registered shipping
- to EUROPEAN COUTRIES in EEC : 13€ (Free shipping for 200€ or more)
- to OTHER EUROPEAN COUTRIES : 19,25€ (Free shipping for 200€ or more)
- to NORTH AMERICAN COUNTRIES : 24,5€ (Free shipping for 300€ or more)
- to ASIA, DOM/TOM and other countries : 27,20€ (Free shipping for 300€ or more)