The website www.mauvais-genres.com is edited by the company MAUVAIS GENRES, located in 6 place Jean Jaurès, 30400 Villeneuve-les-Avignon, France. TVA NUMBER FR28 534 292 172 000 28
Delivery toward France, Andorre & Monaco :
- Delivery to a Pickup Point : 2 - 4 opened days, 6,5€
- Standard Shipping : 2 - 4 opened days, 7,90€
- Expedited Shipping (with signature) : 2 - 4 opened days, 12,90€
Delivery toward Belgium, Luxembourg, Netherlands, Germany, Spain, Italy and Portugal (All taxes included, for a 20% tax) :
- Expedited shipping with signature and Insurance, 3-5 opened days, 15,90€.
Delivery toward other European Countries (including UK) :
- Expedited shipping with signature and Insurance, 3-5 opened days, 19,90€. (<1kg) / +10€ for each additional kilo.
Delivery toward the rest of the World (USA, Canada, Japon…)
- Economy shipping (with tracking, without signature, without insurance), 15-45 opened days, 19,90€
- Expedited shipping (with tracking, signature and Insurance), 5-8 opened days, 32,90€/38,90€. (<1kg) +10€ for each additional kilo.
We are 100% proud of our catalogue. However, nothing and nobody can convince you more of the quality of our products than yourself. Therefore, If you are not satisfied with your purchase, you may return received items within 7 days of the date of shipment. We will give you a refund for the item(s) you purchased within 30 days. All returned items must be intact and must not have been tampered; they must be packed carefully in their original box, accompanied with a copy of the invoice, and sent to following address :
MAUVAIS GENRES Retours
6, Place Jean Jaurès
Please note that the Client is fully liable for the shipment of goods until their receipt at our warehouse is duly certified. MAUVAIS GENRES shall not be liable for damages to or for the theft/loss of any goods that are returned via non-insured and non-tracked shipments.
All shipment expenses are to be borne by the Client, in accordance with law provisions.
The case of automatic return to the sender by the carrier in the event of a package not claimed by the customer is not considered as a Customer Return and may result in costs (see delivery chapter, "Special case of incorrect address or unclaimed package"). The Buyer is invited to regularly consult the tracking of their package in the My account section, using the tracking link provided in the details of their order.
Exceptions related to audio and video secondhand products, due to copy abuses: no return will be accepted related to secondhand CDs, DVDs, 35 and 70 mm films, cells, and any other secondhand audio and video products.
Exceptions related to photos, lobby cards and production-used documents, due to copy abuses: no return will be accepted related to Scripts, Drawings, Storyboards, Production Documents, Press Stills, Lobby Cards (except unopened sets)
We propose you several payment methods, as defined below :
- Credit Card : CARTE BLEUE, VISA, EUROCARD or MASTERCARD. All credit card payments are handled by our secure processing facility with LA BANQUE POSTALE (SSL protocol).
- PayPal (with or without creation of Paypal account).
- Credit transfer to our banking account at LA BANQUE POSTALE. Our account identification is given to you at the Payment step of your order. Please remind the order number in your credit transfer description, if possible, so we can start the shipping process faster.
- French bank Cheque, or French Postal Cheque, in euros, to EURL MAUVAIS GENRES,. Please send it to
6, Place Jean Jaurès
Please send the cheque with a reminder of the order number, so we can start the shipping process faster.
If your payment shall be refused by your bank, the order would be cancelled, and we would send you an email to inform you.
Internet shopping with www.mauvais-genres.com is safe. In order to provides you with all the security and peace of mind you need when ordering online, we have taken great care to ensure our web site is as secure as possible.
=> Online Payment with Credit Card
All credit card payments are handled by our secure processing facility with LA BANQUE POSTALE bank (SSL protocol).
Credit card numbers are encrypted when your order is placed and are not held in clear text on any web site. All card and payment details are securely processed and we do not see any of these details, we simply receive confirmation that your transaction has been authorized with your nominated card provider. None of your details will be passed onto any third party or used for any other purpose other than those that have been authorized by you.
=> Online Payment with Paypal
All the information sent to PayPal is sent securely (ie all the data is encrypted) so that even if intercepted by anyone while passing across the Internet, the information cannot be extracted. Only PayPal can decipher the data. PayPal uses "SSL security" which is the industry standard way to send sensitive information in a highly encrypted form across the Internet. Virtually all on-line stores and banks use this same system.
When you purchase a product on our site, we may have to collect a variety of personal information including name, address and email. However, we will strive to ensure that Personal Data entered in our website will be protected against unauthorized or accidental access, processing or erasure. In doing so, we have implemented appropriate physical, electronic and managerial measures and controls to safeguard and secure the Personal Data.
You have the right to access, update or delete your personal data, either by signing into Your Account on our Website, or simply by contacting us (see contact info at bottom of our website).
The prices of the products concerned by an extended producer responsibility scheme (REP) include a mandatory environmental contribution pursuant to Article L.541-10-1 of the Environment Code (hereinafter: Eco-contribution).
This Eco-contribution notably makes it possible to finance the collection and treatment of the Products concerned at the end of their life, once sorted. It is paid by the company responsible for marketing the Product concerned. It is then included in the resale price, without the possibility of reduction.
Unique identifier for producers subject to Extended Producer Responsibility (EPR)
The unique identifier certifies registration in the register of producers of the "Packaging" sector in application of article L.541-10-13 of the Environmental Code. It was awarded by ADEME to the company MAUVAIS GENRES (Siret code 53429217200028). This identifier certifies compliance with the obligation to register in the Packaging register and the completion of the declaration of placing on the market with CITEO.
EPR Packaging (CITEO): FR337067_01CVYQ
Jurisdiction and applicable law to Customers ordering via our Website www.mauvais-genres.com are deemed to be making their purchase in France and are thus subject to French law.