General terms and conditions 

The website www.mauvais-genres.com is edited by the company MAUVAIS GENRES, located in 23 rue du Liron, 30133 Les Angles, France. 

TVA NUMBER FR28 534 292 172 000 10How to contact us:- via the online form: please click on “Contact-us” link- by email  contact(at)mauvais-genres.com- by phone + 33 9 72 28 77 63 (from monday to friday, between 10-a.m. and 6 p.m., french hour)   This agreement describes the terms and conditions that govern your use of this website.

1. Ordering 
Ordering is possible by Internet via our website: www.mauvais-genres.com.To order a product, the Buyer must identify with his email address and his password. In case of a first-time order, the Buyer will have to create a customer account on our Website (“Subscribe”) to communicate delivery address, to follow-up his orders, to be informed of delivery. The creation of your customer account implies that you give us an email that we may use to inform you of your order status.When you are ready to order, select your shopping cart, check the content, then proceed to checkout. You will have to choose an eligible shipping address, select a delivery mode, a payment method, and accept our General Terms and Conditions of sale. Your order takes a few moments to process, and then you are returned to a 'thank you' page. This page gives you the details of your order (which you may print out). You will receive an email confirming your order, with a link allowing you to follow it on our Website.Please note that placing your order means you unconditionally accept the prices and descriptions of the items you have ordered.In some specific cases, for example invalid address or other problem on a customer account, MAUVAIS GENRES can freeze an order until the problem is solved.If a product becomes unavailable, we will inform you by mail and reimburse you for the value of the unavailable product (if you have already paid for it). The rest of the order will be delivered as expected.

2. Products
MAUVAIS GENRES guarantees the authenticity of all vintage Products purchased on the Site.MAUVAIS GENRES sells mostly vintage collectibles. The condition of each item is described in its description (international grade C1 to C10). Moreover, our Customer Service Team is always ready to help with any query you may have (contact@mauvais-genres.com). Therefore, the Buyer acknowledges having taken cognizance of item’s overall condition, and accepted this condition. All items are sold collector to collector, no rights given or implied.


3. Prices
By default, all prices are displayed in Euros, but you can choose to convert them in British pounds or American dollars. However, all payments are made in Euros.Our prices are tax included, but do not include shipping charges (packing, handling, shipping) which depends on delivery address, and is given during shopping cart checkout.Prices are subject to change at any time and without prior notice. Please note that no changes will be applied once your order is validated. 

4. Availability
Item’s availability (in stock or not) defines delivery delay. Our products are generally immediately available (: in stock), except for few exceptions. Availability is always specified in items description.We consider that a product is available as long as an order has not been validated (see “Ordering”). Therefore, it is possible that an item of your shopping cart becomes unavailable if another client buys it in the meantime. These products would be clearly identified in your shopping cart, before checkout.

5. Delivery options and shipping prices   We deliver everything direct to your home by LA POSTE.  A tracking number is always provided.

Toward France Métropolitaine, Andorre, Monaco, 3 options :

-       Shipping economic, 5-25 days, 5,90€

-       Shipping 48/72h, 2-3 days, 6,50€, FREE for orders over 75€

-       Shipping 48/72h by registered mail, 2-3 days, 9,90€, FREE for orders over 150€

-       Shipping express 24h, 1 day (order before 14h), 25,90€, FREE for orders over 500€.

Toward European Union, Switzerland, Liechtenstein, Priority shipping by registered mail, 3-8 days, 13,50€, FREE for orders over 300€.

Toward Europe out of EU (East Europe, Norway), Priority shipping by registered mail, 3-8 days, 17,50€, FREE for orders over 300€.

Toward the rest of the world (USA, Canada, Japan…), Priority shipping by registered mail, 3-8 days, 3-8 jours ouvrés, 24,50€, FREE for orders over 500€.


6. “Satisfied or Refunded” Guarantee

We are 100% proud of our catalogue. However, nothing and nobody can convince you more of the quality of our products than yourself. Therefore, If you are not satisfied with your purchase, you may return received items within 7 days of the date of shipment. We will give you a refund for the item(s) you purchased within 30 days. All returned items must be intact and must not have been tampered; they must be packed carefully in their original box, accompanied with a copy of the invoice, and sent to following address :

MAUVAIS GENRES

23 rue du Liron,

30133 Les Angles,

France.

Please note that the Client is fully liable for the shipment of goods until their receipt at our warehouse is duly certified. MAUVAIS GENRES shall not be liable for damages to or for the theft/loss of any goods that are returned via non-insured and non-tracked shipments.

All shipment expenses are to be borne by the Client, in accordance with law provisions.

Exceptions related to audio and video secondhand products, due to copy abuses: no return will be accepted related to secondhand CDs, DVDs, 35 and 70 mm films, cells,  and any other secondhand audio and video products.

7. Payment

We propose you several payment methods, as defined below :

- Credit Card : CARTE BLEUE, VISA, EUROCARD or MASTERCARD. All credit card payments are handled by our secure processing facility with LA BANQUE POSTALE (SSL protocol).

- PayPal (with or without creation of Paypal account).

- Credit transfer to our banking account at LA BANQUE POSTALE. Our account identification is given to you at the Payment step of your order. Please remind the order number in your credit transfer description, if possible, so we can start the shipping process faster.

- French bank Cheque, or French Postal Cheque, in euros, to EURL MAUVAIS GENRES,. Please send it to EURL MAUVAIS GENRES, 23 rue du Liron, 30133 Les Angles, France. Please send it with a reminder of the order number, so we can start the shipping process faster.

If your payment shall be refused by your bank, the order would be cancelled, and we would send you an email to inform you.

8. Online Payment security

Internet shopping with www.mauvais-genres.com is safe. In order to provides you with all the security and peace of mind you need when ordering online, we have taken great care to ensure our web site is as secure as possible.

=> Online Payment with Credit Card

All credit card payments are handled by our secure processing facility with LA BANQUE POSTALE bank (SSL protocol).

Credit card numbers are encrypted when your order is placed and are not held in clear text on any web site. All card and payment details are securely processed and we do not see any of these details, we simply receive confirmation that your transaction has been authorized with your nominated card provider. None of your details will be passed onto any third party or used for any other purpose other than those that have been authorized by you.

=> Online Payment with Paypal

All the information sent to PayPal is sent securely (ie all the data is encrypted) so that even if intercepted by anyone while passing across the Internet, the information cannot be extracted. Only PayPal can decipher the data. PayPal uses "SSL security" which is the industry standard way to send sensitive information in a highly encrypted form across the Internet. Virtually all on-line stores and banks use this same system.

9. Protection of personal data

When you purchase a product on our site, we may have to collect a variety of personal information including name, address and email. However, we will strive to ensure that Personal Data entered in our website will be protected against unauthorized or accidental access, processing or erasure. In doing so, we have implemented appropriate physical, electronic and managerial measures and controls to safeguard and secure the Personal Data.

You have he right to access, update or delete your personal data, either by signing into Your Accounton our Website, or contact us (see contact info at the top of these Terms).

Cnil CNIL N°1529703v0

10. Law

Jurisdiction and applicable law to Customers ordering via our Website www.mauvais-genres.com are deemed to be making their purchase in France and are thus subject to French law.