FAQ - Frequently Asked Questions

You will find here answers to most frequently asked questions. However, please feel free to contact us for further information.  

Do you ship worldwide ?

Yes we do ! Of course, shipping prices depend on delivery country. For more details, please consult our General Terms about delivery prices here.

What are the delivery times for an order placed on your site?

The order preparation time is very quick: 1 to 2 working days. The average delivery time observed is also quite fast, 2 to 3 working days to France and 7 to 14 working days to the rest of the world, after payment and validation of the order. These are nevertheless indicative deadlines from the Post Office, which therefore do not constitute a strict deadline. If your order is delayed in delivery, do not hesitate to contact us: our team will do everything possible to resolve any possible setbacks.

How are posters protected during shipping?

We take particular care in the packaging of our collectibles. The posters are carefully packaged and protected so that you receive them in good condition. Moreover, packages are sent with a tracking number, which allows you to follow all stages of the package's journey until delivery.

Do you have a brick-and-mortar store? 

Yes we do. Our store is located at this address :  6 place Jean Jaurès, 30400 Villeneuve-les-Avignon, France. Opening hours and how to find us here.

How do you guarantee the authenticity of your documents ? 

We collect movie memorabilia since over 20 years. The collectibles of our catalogue are selected with all the necessary rigour ; the authenticity of the collectibles, the signatures, dates, are guaranteed by the expertise of our team and the quality of our network.

Do you sell reproductions ?

No, except for some interesting cases, for example when the original has been destroyed, when their number is very limited, or when it is signed by a member of the film crew. It is always clearly specified in the description of the collectible.

How do you assess the price of the collectibles ?

It depends on many factors (see our related article How to assess the price of a movie document). To summarize, we always try to propose the fairest prices possible to our clients.

Can your prices evolve ?

Yes, depending on the market which is globaly growing. However, we always try to propose the fairest prices possible.

I am looking for a Mad Max poster, which I found at 8 euros on the net. Why is it 100€ on your website?

Most of our collectibles are original movie collectibles, meaning vintage production and exploitation documents. These historical documents must not be merged with all copies and reproductions existing on the market. In the case of a Mad Mad poster, found at 8€ on the net, it is probably a copy, not an original movie poster. For more information, please see our page Original documents VS Commercial documents. 

Where do you find your collectibles ?

Mostly from our collectors network, built since 20 years. With time, we have also made contact with people working on films (directors, script writers) who give us access to some very hard-to-find collectibles (scripts, storyboards).

Are collectibles well- protected for shipping ?

Our products are mostly rare vintage items. Therefore, special care is taken to protect them: 
boxes are amply sized and your items are well-protected. Orders are delivered by La Poste (French National Mail Service) which provides a status follow-up.

What can I do if my parcel arrives damaged ?

Despite all our precautions, a parcel can arrive damaged. Please verify the content immediatly and contact our Customer Service as soon as possible.

Is it possible to delay the delivery ?

Of course. Please contact our Customer Service to specify the requested sending date.

We hope that this page has answered to your question. If not, please feel free to contact our Customer Service for further information.